Lobby Safety Procedures
We feel extremely fortunate to be able to welcome our members into our lobby.
As the state of this public health emergency changes from day to day, we will remain focused on providing excellent service while keeping our employees and our customers safe, healthy, and informed.
We ask that you follow our new guidelines and restrictions:
Stay Home if You’re Sick
If you are feeling ill, feverish, or coughing, please do not enter the building.
The drive thru is still open for your transactions and convenience.
Wear a Mask at All Times
Members will need to wear a mask or face covering at all times while in the credit union.
The face covering must cover both your mouth and nose.
*PLEASE NOTE* Although masks are required, hats, hoods, and sunglasses must be removed before entering the credit union or loan center. This helps ensure the safety of both our staff and members.
Six Members at a Time
We will not be allowing more than six (6) members in the lobby at a time.
Please do not be alarmed or offended if you are asked to wait outside or in your vehicle.
Use Hand Sanitizer
We have hand sanitizer stations set up in the lobby.
Please use the sanitizer upon entering and exiting the credit union to help prevent the spread of germs and bacteria.
Please remember to stay a safe distance (at least 6 feet) from other members and follow directional markers on the floor.
If You Need Assistance From a Member Service Representative:
If you need to meet with a Member Service Representative, please wait in your car and call 856-696-2525. A credit union employee will then call or text once they are available and escort you inside. This helps prevent an excess of people in the lobby at a time.
If You Need Assistance From a Loan Officer:
If you need to meet with a Loan Officer, please schedule an appointment at our Loan Center by calling 856-696-2525 ext 6011
We thank you in advance for your cooperation, and for staying with Bay Atlantic FCU through these difficult times.
If you have any questions, please call our office directly.